Performance Management
Effective performance management helps employees understand what is expected of them, develop their skills and contribute to your organisation’s success. Target HR provides practical support to help employers manage performance fairly, consistently and with confidence.
Supporting Employees to Perform at Their Best
Good performance management is not simply about addressing problems when they arise. Clear objectives, regular feedback and constructive conversations can improve motivation, strengthen working relationships and help employees reach their potential.
Whether you want to introduce a more effective appraisal process or need advice about an individual employee’s performance, Target HR can help you take a structured and proportionate approach that works for your business.
A Fair and Consistent Approach to Performance
Where To Begin
When an employee is not meeting the required standard, it can be difficult to know where to begin. Acting early, listening to the reasons for the problem and offering appropriate support can often prevent the situation from becoming more formal.
It is also important to distinguish a performance or capability issue from a conduct concern, and to consider whether disability-related reasonable adjustments or other support may be required. We help managers understand their options and follow an appropriate process.
How Target HR Can Support Your Performance Management
- Developing clear performance management policies, objectives and review processes.
- Designing appraisal forms and supporting regular one-to-one meetings.
- Coaching managers to provide effective feedback and have difficult conversations.
- Identifying the causes of underperformance and considering appropriate support.
- Preparing performance improvement plans (PIPs) with measurable goals and realistic review periods.
- Advising on reasonable adjustments and individual circumstances where relevant.
- Drafting letters, meeting notes and other documentation to maintain accurate records.
- Guiding managers through formal capability meetings, possible outcomes and appeals where necessary.
Managing Underperformance and Capability Concerns
Where informal support has not led to sufficient improvement, a formal capability process may be appropriate. Employers should set clear expectations, allow reasonable time for improvement and consider any relevant support before making decisions about next steps.
Target HR can provide independent, practical advice throughout the process, helping you balance the needs of the organisation with fair treatment of the employee. Our aim is to help you make informed decisions and minimise unnecessary disruption.
Looking To Outsource Your HRServices?
Every organisation is different. Target HR provides practical HR advice and hands-on support tailored to your needs, whether you require help with a specific people issue or ongoing HR guidance. Get in touch to discuss how we can support your business.