The Target HR brand was established in 2008 by Les Potton Chartered FCIPD ACII, and was incorporated into Target HR and Training Ltd in 2012. Target HR are a team of experienced associate HR and training professionals delivering high quality HR Consultancy, HR Administration, training and coaching for employers in all sectors. If you employ staff, HR support is essential if you are going to get the most from your employees and stay within the law. However, it is rarely cost effective for small organisations to employ in-house HR staff. That is where we come in. We can be your “Virtual HR Department” for a fraction of the cost of employing professional HR staff or engaging lawyers on a regular basis. Although there will sometimes be occasions when we recommend you seek formal legal advice on more complex issues. Our outsourced service can be provided on a one year contract basis, with reduced rates, or you can simply “pay as you go”. Our contracts are for 1 year only as we strongly believe that the service we provide should be what keeps your custom, not the legal small-print.

Meet The Team

Les Potton
Chartered FCIPD 

Director & Managing Consultant


Les is the founder, Director and Managing Consultant of Target HR. Les is a Fellow of the Chartered Institute of Personnel and Development (CIPD) and is an experienced HR professional having spent 26 years in HR consultancy, training and operations management. For the last 15 years, Les has worked in the HR Outsourcing industry providing HR Consultancy and training to managers and directors at all levels, across a wide range of clients in multiple sectors, including high street retail, global financial services, the leisure sector, hospitality, manufacturing, private health, media, public sector and charities. Les is accredited to deliver the SDI – Relationship Awareness model.

Luke Potton

HR Consultant & Trainer


Luke has developed his extensive employee relations skills during 9 years in leadership roles in the hospitality sector, where he has managed hotels, pubs and restaurants for well known brands such as Pizza Express, Travelodge, Brewers Fayre, and Beefeater. Luke brings to Target HR business acumen, a strong commercial focus and experience of all areas of employee relations, including collective consultation and TUPE, from running his own business units and also being the regional HR “champion” for Whitbread.

Laura Reilly

Laura Reilly
Chartered MCIPD

HR Consultant & Trainer


Laura is a Chartered MCIPD HR Professional with over 12 years of people management experience in both the private and non-profit sector.  In 2020, Laura achieved fellowship of the Institute of Leadership and Management and is a part qualified Employment Lawyer.

As an experienced people manager, Laura is fully aware of the challenges faced by managers as well having the practical experience, HR, and legal knowledge to overcome them.  

Laura’s specialisms are employment law, HR documentation, employee relations, recruitment, and performance management.  She is a CPD accredited Mediator and a trained Employment Tribunal Advocate.  In addition, Laura sits on England Netball’s Disciplinary Panel and plays netball for several clubs.

Jenna Gorham
Chartered MCIPD

HR Consultant & Trainer


Jenna is Chartered MCIPD qualified and has over 18 years of HR experience across a wide variety of sectors including; public, private, non-profit, unionised and non-unionised. She has extensive experience in supporting managers with employee relations matters, providing employment law advice with a pragmatic approach, implementing compliant policies and procedures, and empowering managers through training, coaching and mentoring.

Kate Goodman Chartered MCIPD

Mental Health in the Workplace Trainer


Kate is a Chartered MCIPD and NLP Practitioner, and has a background in both Operations and HR Transformation.

Kate specialises in HR strategy and planning and delivers training in a wide range of topics including, EU Settlement and Immigration, and Employee Wellbeing. In addition Kate provides HR Project Management services for people change programmes and holds a Prince 2 Project Management qualification.

Kate is an accredited Mental Health in the Workplace trainer and delivers our 2 day Mental Health First Aider programme and the 1 day and half day Mental Health Awareness programmes, accredited by MHFA England

Graeme Borrill

Trainer & Coach


Graeme specialises in management/leadership development and soft skills.

Graeme has worked in the training and development field since 1995 having spent time previously in a number of operational and HR roles. His areas of expertise include management/leadership development, graduate training, one-to-one coaching, team building, train the trainer, sales, customer service and all areas of interpersonal skills. Graeme has worked across multiple industries and sectors including; Formula One racing, IT, global financial services, NHS, Chartered Surveying , engineering, retail, public sector and Charities. Graeme has built a reputation for delivering training which is interactive, thought provoking, practical and enjoyable. Graeme is also a qualified executive coach to ILM Level 7.

Dave Brown

Trainer & Coach


Dave specialises in coaching, mentoring, training and facilitation.

His areas of expertise include; one to one and group coaching, mentoring, training/facilitation, personality/values profiling, team dynamics, mental health advocacy and lean six sigma

Dave has had a varied  40 year business career which includes management roles within Operations, Customer Service, Training and Development, Facilities, Marketing, Sales, IT, Innovation and Lean Six Sigma. 

Industries he has worked in include Financial Services, Logistics and Social Housing. Dave is also a voluntary mentor and blog author for two mental health charities that are close to his heart.  

Dave is accredited to deliver the SDI Relationship Awareness model.

Claire Walton

Facilitator & Coach


Claire specialises in organisational, leadership and team development, and coaching

Claire is an Organisational Architect and Coach with an Executive Director background of many years in diverse sectors, including director level roles at Asda, WH Smith and Dixons Group. She is qualified in the ‘Advanced Diploma in Leadership and Performance Coaching’ Level A and B Psychometrics, Myers Briggs (MBTI), and is an NLP Business Practitioner. Claire was recognised in the “Top 40 Power players in HR 2008” and was a finalist in “HR Director of the Year 2007”. Claire is available to coach Executive teams and individuals to enable them to reach their peak performance levels and achieve personal and business goals.

Nikki Chapman

Microsoft Office Trainer


Nikki specialises in Microsoft Word, Excel and Powerpoint

Nikki is a highly motivated and enthusiastic IT trainer with over 30 years teaching experience working with companies of all sizes within a range of industry sectors. A professional and engaging trainer, Nikki has successfully increased the productivity and effectiveness of numerous individuals and companies over the years through:

  • Effective learning
  • Tailoring courses to suit clients’ needs
  • Building rapport with clients and delegates alike

By making her training sessions enjoyable and focusing on putting people at ease, Nikki enables people to learn new skills in an environment  that is non-threatening.

Kelly Barfoot



Kelly qualified as a Workplace Mediator in 2008 and since then has worked to resolve conflict in a variety of sectors such as retail, distribution, healthcare, education, publishing and charities. Kelly has extensive experience of both one to one and team disputes and is able to work with employees to help them find a way to move past their issues so they can get back to being happy and productive in the workplace. Kelly also has a strong background in learning and development, HR and Organisational Development, with some 19 years’ of experience. She has held learning and development roles with high profile organisations such as IKEA and is a practising Investors in People Assessor.

Free HR Health Check

Target HR offer a free no obligation HR Health Check, with a written report of risks and opportunities. So how does the health check work? Target HR will meet with you and carry out a full HR Health check of your business. We will talk to you about your business goals, your people management practices and provide a written report with recommendations. The health check meeting will take no more than 2 hours. If you employ staff and currently have no dedicated HR support, what have you got to lose?